gb991 Terms & Conditions — Please Read Before Using the Platform

By accessing, registering an account on, or placing any wager through the gb991 platform (accessible at gb991.club and any associated domains or mobile-optimised interfaces), you unconditionally agree to be bound by these Terms & Conditions in their entirety. These Terms constitute a legally binding agreement between you (the Account Holder) and gb991. If you do not agree to any part of these Terms, you must immediately cease all use of the platform.

gb991 reserves the right to amend these Terms & Conditions at any time. Amendments take effect upon publication to the platform. Your continued use of gb991 following the publication of any amendment constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to remain informed of any changes.

To register and maintain an active account on gb991, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. gb991 operates a strict 21+ policy with no exceptions. Verification of age may be required at any point during the account lifecycle, including at registration, prior to first withdrawal, and upon re-verification request.
• You must be legally permitted to participate in online gambling and sports betting under the laws applicable to your jurisdiction of residence. It is your sole responsibility to determine whether your participation in online gaming is lawful in your location.
• You must not be a registered self-excluded player, whether self-excluded through gb991's own responsible gaming tools or through any third-party programme, at the time of registration or during the operation of your account.
• You must be acting in your personal capacity as an individual and not on behalf of any third party, business, syndicate, or group. Use of automated systems, bots, or scripted betting strategies is expressly prohibited.

gb991 reserves the right to request documentary evidence to verify eligibility at any time. Failure to provide satisfactory documentation within a reasonable period, as notified by gb991 support, will result in account suspension. gb991 will not be liable for any loss of access to funds during a verification hold where the account holder has failed to cooperate with verification requests.

Each individual may register only one account on gb991. Registration of multiple accounts by a single individual, whether using the same or different personal details, payment methods, or devices, is strictly prohibited. Upon detection of duplicate accounts, gb991 will close all associated accounts and forfeit any balances held within them, including any pending withdrawals.

Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. gb991 will never request your password via message, email, or live chat. You must notify gb991 support immediately via live chat if you suspect that your account has been accessed without your authorisation. gb991 will not be liable for losses arising from unauthorised access to your account where such access resulted from your failure to maintain the security of your credentials.

Account Closure

You may request closure of your gb991 account at any time by contacting support via live chat. Prior to closure, any pending withdrawals will be processed in the normal course provided that all verification requirements have been satisfied. gb991 reserves the right to close or suspend any account at its sole discretion, with or without prior notice, where there is a reasonable basis to suspect a breach of these Terms, fraudulent activity, or conduct that poses a risk to the integrity of the platform or other players.

All financial transactions on gb991 are denominated in Bangladeshi Taka (BDT). gb991 accepts deposits and processes withdrawals exclusively via the following supported payment methods: bKash, Nagad, Rocket, and Upay. No third-party payments are permitted; the name on the payment account must match the name on the gb991 account.

Deposits

Deposits are credited to your gb991 account upon confirmation from the relevant payment provider. gb991 does not charge a fee for deposits. Minimum deposit amounts are displayed within the platform's cashier section and may vary by payment method. Deposits made from payment accounts not registered in your own name will be declined and returned to the source account where technically feasible.

Withdrawals

Withdrawal requests are subject to the following conditions, which apply cumulatively:

1. You must have completed all applicable verification steps, including identity verification (KYC), before your first withdrawal is processed. Requests submitted before verification is complete will be held pending until verification is satisfactorily concluded.
2. Any active bonus funds attached to your account must have their wagering requirements fully met prior to withdrawal. Attempting to withdraw before meeting wagering requirements will result in the bonus and associated winnings being voided.
3. Withdrawals will be returned to the same payment account used for the deposit that funded the balance being withdrawn, where technically possible. gb991 may require additional verification for withdrawal amounts exceeding thresholds set internally and communicated to the account holder upon request.
4. gb991 processes withdrawal requests as expeditiously as practicable. Processing times may vary depending on the payment provider. Delays caused by circumstances outside gb991's control, including payment provider system downtime or regulatory review processes, do not constitute a breach of these Terms by gb991.

All bonuses and promotional offers made available through gb991 are subject to specific terms and conditions published at the time of the promotion. In the event of a conflict between a specific promotion's terms and these general Terms & Conditions, the specific promotion's terms will prevail in relation to that promotion only. The following general bonus conditions apply to all promotions unless explicitly stated otherwise:

• Bonuses are credited to the bonus wallet and are subject to rollover requirements before any portion may be transferred to the withdrawable real-money balance. The rollover multiplier applicable to each offer is stated in the promotion's specific terms.
• Each promotion may be claimed only once per eligible account unless the promotion's specific terms explicitly permit multiple claims. Attempting to claim the same promotion through multiple accounts will be treated as account duplication and actioned accordingly.
• Bonuses have an expiry period from the time of crediting. Any bonus or associated winnings that have not been played through to meet the wagering requirement within the stated expiry period will be forfeited automatically.
• gb991 reserves the right to withdraw any bonus from an account if it determines, in its sole discretion, that the bonus has been claimed or utilised in bad faith, through exploitation of a technical error, or through a strategy designed to circumvent the spirit of the promotion.
• VIP Programme rewards, including cashback, reload bonuses, withdrawal limit enhancements, and account manager access, are determined by gb991 at its sole discretion based on account activity. gb991 reserves the right to modify, suspend, or terminate the VIP Programme, or to adjust a player's tier placement, at any time without prior notice.

gb991 does not guarantee the availability of any particular promotion at any time. Promotions may be withdrawn, modified, or replaced at gb991's sole discretion without prior notice. Players who have already claimed a promotion that is subsequently withdrawn will have the promotion processed under the terms that were in effect at the time of the claim.

gb991 is committed to promoting responsible gaming practices among all account holders. gb991 provides the following tools, accessible directly through account settings, to help players manage their gambling activity: deposit limits (daily, weekly, monthly), session time limits, cooling-off periods, and full self-exclusion. Players may activate any of these tools at any time by accessing their account settings or by contacting support via live chat.

Self-exclusion requests are processed promptly. Once a self-exclusion is active, the account will be suspended for the duration of the exclusion period and no new deposits, wagers, or bonus claims will be accepted. Players who feel that gambling is negatively affecting their wellbeing are encouraged to contact gb991 support via live chat at any time. gb991 strictly enforces the 21+ age requirement as a foundational player protection measure. For more detailed guidance on responsible gaming tools and resources, please visit the gb991 Responsible Gaming page.

The following conduct is strictly prohibited on gb991 and will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities where applicable:

• Using automated software, bots, macros, scripts, or any artificial intelligence system to interact with the platform, place bets, or manipulate game outcomes.
• Engaging in any form of collusion with other players, match-fixing, or any activity that undermines the integrity of a sporting event or a casino game.
• Depositing funds derived from criminal activity, using gb991 for money laundering purposes, or otherwise using the platform in a manner that violates applicable anti-money laundering regulations.
• Providing false, misleading, or fraudulent information at any point during registration, verification, or the operation of your account, including the submission of forged or altered identity documents.
• Exploiting any technical error, software bug, or pricing error on the platform for financial gain. Any winnings derived from exploitation of an error are not considered legitimate and will be voided. Players who discover an error are required to report it to support immediately.

gb991 monitors account activity for indicators of prohibited conduct on an ongoing basis. Where prohibited conduct is identified, gb991 may take any or all of the following actions: suspend or permanently close the account, void all pending and settled bets placed during the period of prohibited activity, forfeit all balances including deposits and withdrawable winnings, and report the matter to relevant regulatory or law enforcement bodies.

All content on the gb991 platform, including but not limited to the brand name gb991, logo, design, text, graphics, software, game interfaces, and all other materials, is the property of gb991 or its licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or otherwise exploit any content from the gb991 platform without prior written consent from gb991.

To the fullest extent permitted by applicable law, gb991 excludes all liability for any loss or damage, whether direct, indirect, incidental, consequential, or otherwise, arising from your use of or inability to use the platform, including but not limited to: loss of funds resulting from unauthorised account access where such access was caused by your own failure to maintain credential security; interruption of service due to scheduled or unscheduled maintenance; delays in payment processing caused by third-party payment providers; or losses arising from reliance on information presented on the platform including odds, statistics, or game information.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited. In all cases where gb991's liability cannot be excluded, gb991's total aggregate liability to you shall not exceed the total net deposits made by you to your gb991 account in the thirty (30) calendar days immediately preceding the event giving rise to the claim.

gb991 reserves the right to amend, update, or replace these Terms & Conditions at any time. The most current version of the Terms will always be available on the gb991 platform. Material amendments will be communicated to account holders via a notice displayed upon login or via the contact method registered to the account. Your continued use of the platform following publication of any amendment constitutes binding acceptance of the revised Terms. If you do not accept an amendment, you must cease using the platform and may request account closure in accordance with Section 3 of these Terms.

These Terms & Conditions are governed by and construed in accordance with applicable law. In the event of any dispute arising out of or in connection with your use of gb991, you agree to contact gb991 support in the first instance via live chat to seek an informal resolution. gb991 will endeavour to resolve any complaint or dispute within a reasonable timeframe. If an informal resolution cannot be reached, the dispute shall be subject to the formal dispute resolution procedures communicated by gb991 support. Nothing in this clause prevents either party from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact gb991 support via live chat, available 24 hours a day, seven days a week. Our support team will respond to all formal written enquiries within a reasonable timeframe. For written correspondence, please use the following contact address:

Email: [email protected]